Privacy Policy隐私政策

1. Introduction1. 引言

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit forms or inquiries. 湖北奇梦无界信息科有限公司（"公司"、"我们"）致力于保护您的隐私。本隐私政策说明当您访问我们的网站并提交表单或咨询时，我们如何收集、使用、披露和保护您的信息。

This policy applies to all visitors and users from all jurisdictions, including the European Union (GDPR), California (CCPA), and other regions. 本政策适用于来自所有司法辖区的访客和用户，包括欧盟（GDPR）、加州（CCPA）及其他地区。

2. Information We Collect2. 我们收集的信息

A. Contact Form InformationA. 联系表单信息

When you submit our contact form, we collect: 当您提交联系表单时，我们会收集：

• Name称呼 - for identification and communication用于识别与沟通
• Email Address邮箱地址 - for responding to your inquiry用于回复您的咨询
• Phone Number (optional)联系电话（选填） - for follow-up contact用于后续联系
• Company Name (optional)公司名称（选填） - to understand your organization用于了解您的机构
• Project Details/Message项目详情/留言 - to understand your needs用于了解您的需求

B. Automatic InformationB. 自动收集的信息

• IP AddressIP 地址 - for security and analytics用于安全与分析
• Browser Type浏览器类型 - for compatibility optimization用于兼容性优化
• Device Type设备类型 - for responsive design improvement用于提升响应式体验
• Referrer URL来源 URL - to understand traffic sources用于分析流量来源
• Timestamps时间戳 - to track user interactions用于记录用户交互

C. Cookies & TrackingC. Cookie 与追踪

We use cookies for session management and analytics. You can disable cookies in your browser settings. This may limit site functionality. 我们使用 Cookie 用于会话管理和分析。您可以在浏览器设置中禁用 Cookie，但这可能会限制网站功能。

3. How We Use Your Information 3. 我们如何使用您的信息

• Responding to Inquiries回复询问 - We use your contact information to respond to your project inquiry or question 我们使用您的联系信息来回复您的项目询问或问题
• Sending Project Proposals发送项目建议 - To provide you with tailored design and development proposals 为您提供量身定制的设计和开发建议
• Marketing Communications (with consent)营销沟通（需获得同意） - To send newsletters or updates about our services 发送关于我们服务的新闻通讯或更新
• Website Analytics网站分析 - To understand user behavior and improve our website 了解用户行为并改进我们的网站
• Legal Compliance法律合规 - To comply with applicable laws and regulations 遵守适用的法律和法规
• Fraud Prevention欺诈防止 - To detect and prevent fraudulent activities 检测和防止欺诈活动
• Service Improvement服务改进 - To enhance our services based on user feedback 根据用户反馈改进我们的服务

4. Data Retention4. 数据保留

We retain your information for the following periods: 我们按以下时间保留您的信息：

• Contact Form Data联系表单数据 - Retained for 3 years for business records and legal compliance保留 3 年，用于业务记录和法律合规
• Email Communications邮件通信 - Archived for 2 years for project history存档 2 年，用于项目历史
• Website Analytics网站分析数据 - Retained for 12 months保留 12 个月
• Unsubscribe/Deletion Requests退订/删除请求 - Honored within 30 days将在 30 天内处理

You may request deletion of your data at any time by contacting nula@changeing.cn 您可以随时通过联系 nula@changeing.cn 请求删除您的数据

5. Your Rights Under GDPR (European Users)5. 欧盟用户的 GDPR 权利

If you are a resident of the European Union, you have the following rights: 如果您是欧盟居民，您享有以下权利：

• Right to Access访问权 - You can request a copy of your personal data您可以请求获取个人数据的副本
• Right to Rectification更正权 - You can correct inaccurate information您可以更正不准确的信息
• Right to Erasure ("Right to be Forgotten")删除权（“被遗忘权”） - You can request deletion of your data您可以请求删除您的数据
• Right to Restrict Processing限制处理权 - You can limit how we use your data您可以限制我们如何使用您的数据
• Right to Data Portability数据可携带权 - You can request your data in a portable format您可以请求以可携带格式获取您的数据
• Right to Object反对权 - You can object to certain types of processing您可以反对某些类型的处理
• Right to Withdraw Consent撤回同意权 - You can revoke marketing consent at any time您可以随时撤回营销同意

To exercise any of these rights, contact us at nula@changeing.cn with your request. 如需行使上述任何权利，请将请求发送至 nula@changeing.cn。

6. Your Rights Under CCPA (California Users)6. 加州用户的 CCPA 权利

If you are a resident of California, you have the following rights under the California Consumer Privacy Act: 如果您是加州居民，您根据加州消费者隐私法（CCPA）享有以下权利：

• Right to Know知情权 - You can request what personal information we collect, use, and share您可以请求我们收集、使用和共享了哪些个人信息
• Right to Delete删除权 - You can request deletion of your personal information您可以请求删除您的个人信息
• Right to Opt-Out选择退出权 - You can opt-out of the sale or sharing of your personal information您可以选择退出个人信息的出售或共享
• Right to Non-Discrimination不歧视权 - We will not discriminate against you for exercising your rights您行使权利时我们不会歧视您
• Right to Correction更正权 - You can request correction of inaccurate information您可以请求更正不准确的信息

Note: We do not sell your personal information. To submit a CCPA request, contact nula@changeing.cn 注意：我们不会出售您的个人信息。如需提交 CCPA 请求，请联系 nula@changeing.cn

7. Data Security7. 数据安全

We implement industry-standard security measures including: 我们实施了行业标准的安全措施，包括：

• SSL/TLS encryption for all data transmission对所有数据传输使用 SSL/TLS 加密
• Secure form validation and sanitization安全的表单校验与消毒
• Access controls and authentication访问控制与身份认证
• Regular security audits定期安全审计
• Secure storage of sensitive information对敏感信息进行安全存储

However, no transmission method is 100% secure. We cannot guarantee absolute security. 但任何传输方式都无法保证百分之百安全，我们无法提供绝对安全的保证。

8. Third-Party Services8. 第三方服务

Our website may use third-party services including: 本网站可能使用的第三方服务包括：

• Analytics Tools分析工具 - To understand website usage (Google Analytics)用于分析网站使用情况（例如 Google Analytics）
• Form Services表单服务 - To process form submissions用于处理表单提交
• Email Services邮件服务 - To send notifications and responses用于发送通知与回复
• CDN ServicesCDN 服务 - To optimize content delivery用于优化内容分发

These services have their own privacy policies. We recommend reviewing them. 这些服务有各自的隐私政策，建议您查看相关政策。

9. How to Submit Privacy Requests9. 如何提交隐私请求

To submit a privacy request, contact us at: 如需提交隐私请求，请通过以下方式联系我们：

We will respond to verified requests within 30 days (or as required by applicable law). 我们将在验证请求后 30 天内回复（或按适用法律规定的期限）。

10. Changes to This Privacy Policy10. 隐私政策变更

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy with a new "Last Updated" date. Your continued use of our website constitutes your acceptance of the updated policy. 我们可能会不时更新本隐私政策以反映我们的做法或适用法律的变化。对于重大变更，我们会通过发布新的“最近更新”日期来通知您。您继续使用本网站即表示接受更新后的政策。